Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your PII through our website.

What personal information do we collect from the people who visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, respond to a survey or marketing communication, surf our website, or otherwise enter information on our website.

How do we use your information?

We may use the information we collect from you to quickly process your transactions.

How do we protect your information?

We ensure that our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our website as safe as possible.

We use regular malware scanning.

We contain your personal information behind secured networks and make it only accessible by a limited number of persons who have special access rights to such networks and who are required to keep the information confidential. In addition, we encrypt all sensitive/credit information you supply via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when you place an order or enter, submit, or access your information to maintain the safety of that information.

We process all transactions through a gateway provider and do not store or process them on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

How do we use cookies?

We use cookies to help us remember and process the items in your shopping cart.

How can users prevent cookies?

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies.

What happens if users disable cookies in their browser:

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Are cookies sent to third parties?

We do not sell, trade, or otherwise transfer your PII to outside parties.

Are third parties otherwise involved?

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do we use Google AdSense?

We use Google AdSense advertising on our website.

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. The Principles may be found at https://support.google.com/adwordspolicy/answer/1316548?hl=en.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DoubleClick Dynamic Advertising Reporting & Targeting (DART) cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may find instructions to opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

What Google reporting have we implemented?

      • Remarketing with Google AdSense.

      • Google Display Network Impression Reporting.

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies), third-party cookies (such as the DART cookie), and/or other third-party identifiers to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-in.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this Privacy Policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

      • On our Privacy Policy Page.

You can change your personal information:

      • By emailing us.

      • By calling us.

      • By logging in to your account.

      • By chatting with us or by sending us a support ticket.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and do not track plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

We do not allow third-party behavioral tracking.

Children’s Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under the age of 13 years, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years.

We do not let third parties, including ad networks or plug-ins, collect PII from children under 13.

Fair Information Practices (FIPPs)

The Fair Information Practice Principles form the backbone of privacy law in the United States. The concepts that the Principles include have played a significant role in the development of data protection laws around the globe. Understanding the FIPPs and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

To be in line with Fair Information Practice Principles, we will take the following responsive action should a data breach occur:

      • We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or respond to other requests or questions.

      • Process orders and send information and updates pertaining to orders.

      • Send you additional information related to your product and/or service.

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

      • Not use false or misleading subjects or email addresses.

      • Identify the message as an advertisement in some reasonable way.

      • Include the physical address of our business or site headquarters.

      • Monitor third-party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly.

      • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can do the following, after which we will promptly remove you from ALL correspondence:

      • Email us at info@divenliving.com.

      • Follow the instructions at the bottom of each email from us.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below.

Diven LLC

442 West 57th Street

New York, NY 10019

e-mail:info@divenliving.com